Refund & Cancellation

1. Cancellation Rules

Because QuickShot connects you with creators in real-time, cancellations impact their schedules directly. Our cancellation policy is as follows:

• Advance Cancellations: Cancellations made at least 24 hours prior to the scheduled shoot time are eligible for a full refund of the online advance fee.
• Late Cancellations: Cancellations made less than 24 hours before the shoot time are non-refundable. The advance fee will be forfeited to compensate the creator.

2. Rescheduling Policy

We allow one free reschedule per booking, provided the request is made at least 12 hours before the scheduled shoot time. Rescheduling requests within 12 hours may be treated as cancellations depending on creator availability.

3. Refund Eligibility & Processing

Refunds of the advance fee are only issued under the following circumstances:

• The user cancels within the permitted 24-hour window.
• QuickShot or the assigned Creator fails to show up at the agreed location and time without prior notice.

Approved refunds will be processed back to the original payment method within 5-7 business days.

4. Dispute of Services

Because the final balance is paid directly to the creator after the shoot is completed and the work is verified, all sales become final once the creator leaves the location. If you are unsatisfied with the work, please raise the issue with the creator on-site before making the final cash payment.